Understanding Account Roles

Account roles

Each user on the Parcel platform has a role that determines what they can see and do.

Owner

The standard role for property owners. Owners can:

• View their own properties and performance data
• Access their financial reports and payouts
• Send messages to the Parcel team
• Block dates and manage reservations
• View and sign documents
• Manage their account settings

Admin

The admin role is reserved for The Parcel Company team members. Admins can:

• View and manage all properties across all owners
• Process payouts and manage financials
• Send messages to any owner
• Create and assign tasks
• Manage block requests
• Access system-wide analytics

Entity members

If your property is owned by a business entity (LLC, partnership, etc.), multiple people can be linked to the same entity. Each member gets their own login but shares access to the entity's properties.

See the "Managing Team Members" article for details on adding people to your entity.