Clearing Your Browser Cache

Clearing browser cache

If the portal looks wrong, is not loading properly, or is showing outdated information, clearing your browser cache often fixes the issue.

Chrome

1. Press Cmd + Shift + Delete (Mac) or Ctrl + Shift + Delete (Windows) 2. Set time range to "Last 24 hours" or "All time" 3. Check "Cached images and files" 4. Click Clear data

Safari

1. Go to Safari > Settings > Privacy 2. Click Manage Website Data 3. Search for "theparcelco" 4. Click Remove then Done

Firefox

1. Press Cmd + Shift + Delete (Mac) or Ctrl + Shift + Delete (Windows) 2. Set time range to "Everything" 3. Check "Cache" 4. Click Clear Now

Edge

1. Press Ctrl + Shift + Delete 2. Check "Cached images and files" 3. Click Clear now

After clearing cache

Refresh the page (Cmd/Ctrl + R) and log in again if needed. The portal will reload all assets fresh from the server.